Subscription error
complete
I
Industrial Vin
I always use Email login in from website and I can see subscription in my account. I subscribed by stripe.
But when I download this app from apple's app store. There is no subscriptions in my account.And I can’t restore subscription.
Device ipad pro, ios17.1.2
App version 1.30.3
Log In
H
Hot Dorothee
Its working now... Thanks!!!
Hamish
complete
I believe this is fixed for both of you now. Sorry for the inconvenience!
Hamish
Hi there, for both of you your subscriptions should be working correctly now on the new version - can you confirm?
Hamish
in progress
Hamish
Merged in a post:
From time to time I lose premium features, although I am paying regularly
H
Hot Dorothee
Hamish
Apologies - I've noticed the issue and it was something just affecting stripe subscribers.
A fix should be up in a couple of days!
Hamish
Looking into it
Hamish
Looking into it